5.1.7: Addressing learners’ grievances
Average percentage of grievances received at HQ and redressed year wise over the last five years
Answer:
Total number of grievances received at HQ and redressed year wise over the last five years
| Year | 2016-17 | 2017-18 | 2018-19 | 2019-20 | 2020-21 |
| Number of grievances received at HQ | |||||
| Number of grievances redressed |
| File Description | Document |
| Web link to Grievance Redressal Mechanism Committee for learners | |
| As per Data Template | View Document |
| Any other relevant information | View Document |
| Monitoring Report of grievances management by the concerned cell | |
| The Grievance Redressal Mechanism should be available as document and hosted in the website |
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